Most orders ship out of our warehouse within 48 business hours. Standard domestic shipping takes about 2-7 business days for package delivery. Due to COVID-19, orders could experience shipping delays. 

Where do orders ship from? 
We ship from California and Pennsylvania.   

COVID-19 Shipping Delays 
As you may know, businesses are experiencing longer than normal shipping and delivery times. We continue to see major carrier delays affecting our supply chain as a result of Covid-19. Our team is working hard to make sure you get your orders as quickly as possible. Please note we are unable to guarantee delivery dates due to courier backlogs. 

STANDARD SHIPPING RATES:

International Shipping

INTERNATIONAL DUTIES AND TAXES* Please note you should expect to pay an average of 30% of the full-retail price in customs and duties. Glamnetic does not control these fees and is not responsible for fee reimbursements. 

We currently ship to the following countries via DHL DDU: Afghanistan, Azerbaijan, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, North Korea, Pakistan, Palestinian Territories, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, Uzbekistan, Vietnam, Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, Vatican City, Algeria, Angola, Benin, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Morocco, Mozambique, Niger, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, St. Helena, Scotland, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, British Virgin Islands, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands, Argentina, Bolivia, Brazil, Caribbean Netherlands, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Cook Islands, Fiji, Kiribati, Nauru, New Caledonia, New Zealand (16 of 17 regions), Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, Mexico, French Southern Territories, Heard & McDonald Islands, South Georgia & South Sandwich Islands, Australia, France, Germany, United Kingdom, United Arab Emirates, Qatar, Philippines.

We do not ship to the following countries: 
Ascension Island, Bahrain, Bermuda, Botswana, Chile, French Polynesia, Iraq, Kazakhstan, Mauritius, Namibia, Nigeria, Oman, South Africa, South Sudan, Spain, Sudan, Tristan da Cunha, Venezuela, Yemen.

Route Shipping Insurance

Route is a third-party application, that allows customers to buy shipping insurance for all orders. Route ensures protection of customers shipment in case of lost or stolen.

In order to apply for Route's Shipping Insurance, you are given the option to add the insurance during check out. If you apply for Route's Shipping Insurance, you will receive an email with instructions of how to file a claim if necessary.
You can also proceed to file a claim here.

Lost Orders or Tracking Issues

• An order is considered lost if tracking never confirms package status as "delivered"
• If tracking shows no movement or looks to be stuck after exceeding the appropriate amount of shipping days, then orders may be considered lost and a claim will need to be made

How many days following the last tracking update should I file my claim?

• Domestic orders - 5 days
• International orders - 20 days 

Claims for orders lost-in-transit must be filed no later than 30 days from the last available tracking update. 

 Stolen Orders

• An order is considered stolen if tracking confirms package status as "delivered," but not received
• Route asks that you wait 5 days from the day your package status was marked delivered before reaching out and filing your claim

Claims for stolen orders must be filed within 15 days from the date your package was marked delivered.

Visit Route's FAQs to learn more.